ComplaintsforKenny's Tractors
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On July 15 2023 I contacted Kenny to repair my golf cart. He picked it up and after 6 weeks of excuses I told him to return my golf cart to me. Several days later he notified me that while putting my cart on the truck he damaged the body so he would keep it over the winter to fix the body. I had no choice since he would fix the damage he caused. Throughout the winter he said everything was fine and I would have it by the summer. On April 11 he told me he had the part and " I'll have it by the time you open up" (my summer home). I text him on April 25 and he says "keep your finger crossed I can get together for the middle of next week". He sends me a picture of the golf cart disassembled. He keeps jerking me around and finally on May 15 I tell him to have the golf cart by Monday June 3 or I will be filing a complaint against you with the BBB, FTC, Consumer Affairs and the Consumer Protection Bureau. I have not heard from him since then. I believe what he has done is criminal and I will never see my golf cart again. In 11 months he has called me 2 times. I call him for weeks before he gets back to me and his texts are just BS. I really feel like he laughs at this and it's just a game to him. I have most of the texts. I am considering any legal action available or possible police action. Thank you for any help you can provide.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.