ComplaintsforMVSN Truck Sales LLC
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Complaint Details
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Initial Complaint
09/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On August 3rd i went to vineland to purchase a car that was a 2015 *** ****** and the dealer is 23 years old and didnt have any clue about selling a car , i get there he wanted **** down , proof of income , bank statements which was my award letter and valid drivers license but first we had to sit in the office for 3-4 hours doing paperwork and calling for insurance because he told me he can get me insurance but it was already late so i told him we can come back soon as i get a insurance policy but before i left his exact words were do you have the money so i gave him the **** . on august 11th i came back with the insurance policy and i still had to wait hours and hours in the lot he wanted to go make runs and have me sit in the *** until he came back then eventually he came back and told me i can take the car off the lot but the bank didnt approve me for taking it off the lot yet so he gave me one temporary plate and a rigged paperwork from a financial company then i had the *** for two weeks he called me back because he wanted more information and i gave him everything so i just told him you can take the car and you can refund my money so he sent two amateurs to my house without a tow truck and they didnt have my money so the girl said well give you your money back once we know the car is in good condition which it was then i waited a week and never heard from them because i was suppose to meet with them on August 31st to pick up my refund buh it didnt happen he just took my money and the car . So i had to contact the police in pleasantville ** and they said the car was stolen and it wasnt registered in my name and i can file a criminal complaint against him and also report him for forgery and take it to court as a civil matter but technically it still is in my name because i have insurance on it and the people that took the car technically stole it ,, this guy ********************** is not a real dealer and his business that he owns MVSN Truck Sales LLC.Business response
11/14/2023
Good morning hope all is well this situation was handle and resolved
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
777A N Main Rd
Vineland, NJ 08360-8243
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.