![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforAvery Tree Service, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had used Avery many years ago after Hurricane ***** when it was difficult to find contractors and they did a reasonably good job and delivered on their promise. Years later I needed trees cut back at a new property so we called them They cam quickly and did an OK job, I paid them in full without seeing the finished job as I was out of town. Came home and found that they left a mess in my driveway and also didn't finish the job. Texted ***** (the owner) and he responded saying they would be back in a few days. Never came. texted a few more times over the next month and he completely ignored my texts. Bottom line, they took my money and ran without completing the job and leaving a mess behind. I was a repeat customer and now a former customer, won't use them ever again.UPDATE: ***** finally texted me back after 6 weeks of trying to contact him only because I notified him of my posts. Heres his professional reply (note he still kept my money and left my property a mess - no attempt to finish the job or return money):Good for you if that makes you feel better i have things going on I will not discuss with you none of your business but I guess you have never dealt with any personal tragedies and you are perfect have a nice life sir
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.