![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforWayne Gas
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of Transaction: December 10, 2023 The amount of money you paid the business: $23.25 What the business committed to provide you: Gas for ***** Fit vehicle What the nature of the dispute is: Price gauging. The gas attendants overfill the tank and have customers pay more than they have to for gas.Whether or not the business has tried to resolve the problem: No, the business was insistent on having me pay $24 for gas that I did not ask for. I requested that the price amount I requested by $23.25 before the gas attendant willfully filled my gas tank over this amount. I gave him $23.25. Then the gas attendant said that I owe him $24 for gas that he purposely put in my tank without my approval. He had taken my $23 then would argue with me for a few minutes. And when I was insistent that I would not pay $24, he took a picture of my mother's vehicle license plate number then went off to tend to the other customers waiting. I was angry that he takes no accountability of his actions and tries to make it my fault. I left the $0.25 on the gas stand, and left fuming. No customer needs to be cheated and treated like this. I had done nothing wrong. I had asked a simple request to have the young ********* gas attendant in his 20's or 30's to not overcharge me. I stood by the gas stand when I made that request and made it clear to him that he should not charge me for gas I had not requested for before he started to overfill my tank. I am hoping this will be kept as a record, in case this goes to court. I will not tolerate businesses that cheat their customers willfully and with disregard.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.