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ComplaintsforWilkin Management Group Inc
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Complaint Details
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Initial Complaint
01/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have submitted several claims to Wilkin Managment Group Property Manager *****************************, ************, to replace the rear siding. I live at Rock Creek Crossings, Riverdale, which a townhouse community. The siding is bleach/discolored and needs to be replaced. **********************, stated, " The siding was inspected at the end of September, it was noted that it was still good, and the only issue was the discoloring. Determined the siding will not be replaced." If you own a new house/car, and the siding or paint is discolored or bleached white, it will need to be replaced. It is not cosmetic, but it will lower the value of your property. Per our agreement, the exterior of the unit repairs will be completed by Wilkin Managment Group. However, the Wilkin Managment Group Manager ***************************** refused the make the appropriate repairs and should be accountable.Business response
01/31/2023
It appears that the discoloration may be secondary to the owner power washing the deck. The current owner bought the unit in 12/2021. The discoloration is only in the area above the deck and along the deck post. This Association has a 3 year requirement that owners power wash and / or stain their deck. Pictures attached. Same reply was sent to the owner noting it will be brought up at the next meeting for board discussion. ThanksInitial Complaint
01/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Our family moved into a condo unit ****** Manages in September.We have had continual problems with the person that lives under us. The man is a tyrant - we have sent numorous emails in complaint. No resolve. I am forced to listen to blasting music so loud my floors vibrate - all day every day! Starts at 8am and sometimes goes until 10pm. All while I work remote from home- and pay ******* a month to live here! This is a clear violation of Association BiLaws- but no one at ****** Cares! Now we may need to break our lease because no one can live like this! Useless orginization that tells you it's not there problem call the police. -Business response
01/25/2022
As a management company, we are here to take direction from the ***** of **************** The ***** has determined, and we agree, that this is a neighbor to neighbor dispute, not involving common property. We are responsible for managing the common property for the Association.
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Contact Information
1655 Valley Rd Ste 300
Wayne, NJ 07470-2044
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.