ComplaintsforShopRite
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
January 4th ****, I bring my mother into the West Longbranch ShopRite for her to do some shopping so that we could have dinner together. Ive been coming to this branch since I was a little girl I am about to be 30 Ive seen things happen in the store, but never to me, theres been several times Ive brought my puppy into this branch but this day specific it wasnt OK . I was looking at bunches of roses when I heard a code over the intercom. When I walked back over to my mother, she stated that they were going to call the cops because my dog was in the store. Might I choose a PSD and training. So I said it was fine because I had all of her paperwork which I did and to continue her shopping. She also stated that workers were around her being disrespectful but once I walked back over to her, they all stayed to let them get back to work before they have to f*** somebody up . Which I didnt understand but I ignored it and proceeded on about what I was doing so once we get to the fishery a manager *******************. He stated his name was approached us very rude and asked what kind of dog she was and she couldnt be in the store so I proceeded to tell him that she was a PD training. She has not finished her training classes, so she is not a PSD yet, he said to talk over me and told me that I had to leave the store and I told him to call the police because I wasnt leaving because thats not discrimination but its biased so he proceeded to continuously speak over me and just not put a good face on for a company he also came over with a gentleman that would not review who he was just standing there, when not only the eye of my mother asked his name he said that his name didnt matter. He was a nobody with his camera faced toward us he was recording things spiraled manager was beyond disrespectful, walking behind me and my mother continuously just being disrespectful other gentleman acted as a bodyguard but now Im ban from the branch..Initial Complaint
07/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been coming to ShopRite in **************** for year and in the food service department I have witnessed ***** the food service manager verbally abuse and degrade and yells at all of the employees that she manages. This is deplorable. I really believe it would be in the best interest of this company to fire her.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.