ComplaintsforPerennial Lawn Care
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Complaint Details
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Initial Complaint
08/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
The complaint does not involve the indicated company but rather the below company instead:Perennial Services LLC *************************************** ************ Last fall I contacted the company seeking help with a fungicide problem I was having primarily on my front lawn. They said they could help but it would require two treatments in the fall and one more in the spring. There was no indication given at the time that more treatments would later be required. After the fall treatments, I noticed no improvement in the lawn. I did have a spring treatment, but shortly there after I noticed brown patches starting to appear on the lawn, earlier than when it had no treatment at all. A representative came to my site and said the only way to prevent the damage from getting worse, was to pay them more money to do another treatment. I said no, as their three treatments were not working, so I highly doubt a forth would make any difference. The lawn is now in the height of the summer season and both the front and back sides are terribly infected and burned out. With all of this occurring I went back to them asking for a refund of $336.44 - The total cost of the three treatments. (I am not seeking, but I believe I could, the cost of grass seed and labor to repair the problems.) They refused my request, so I have decided to file this complaint. I do this not only for this reason, but also to make sure that other potential users are made aware of their very poor quality of work, combined with their lack of desire to make restitution of their problems.Your assistance with this matter will be greatly appreciated.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.