Current Alerts For This Business
BBB has been advised by the owner of PC Expert that the name of his business has been misused by tech support scam and the scammers are referring consumers to this BBB Business Profile to pretend they are a legitimate business to potential victims. The scammers are using the name PC Experts, and a slight variation of the business name, sometimes calling themselves PC Experts 24/7. BBB is unable to determine where PC Experts aka PC Experts 24/7 is located. Consumers allege PC Experts aka PC Experts 24/7 representatives have heavy Indian accents and they call to offer remote tech support services, asking for credit card payments over the phone.
PC Expert is a BBB Accredited Business based in Albuquerque, New Mexico. PC Expert does not offer remote tech support services outside of the Albuquerque Metro area, does not take credit card payments via phone, and does not make calls to consumers offering services.
Consumers who have been victimized by PC Experts aka PC Experts 24/7 are urged to file complaints with the Internet Crime Complaint Center, https://www.ic3.gov/default.aspx, and to file a Scam Tracker report at https://www.bbb.org/scamtracker/us.
BBB urges consumers to be wary of unknown companies calling to offer tech support services and urges consumers to read https://www.bbb.org/techsupportscam/ for additional information.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 2641 Coors Blvd NW Suite D, Albuquerque, NM 87120
- BBB File Opened:
- 9/13/2012
- Years in Business:
- 13
- Business Started:
- 6/21/2011
- Business Incorporated:
- 5/13/2011
- Accredited Since:
- 9/13/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Virtual Support, LLC
- Hours of Operation
Primary
- M:
- 11:00 AM - 8:00 PM
- T:
- 11:00 AM - 8:00 PM
- W:
- 11:00 AM - 8:00 PM
- Th:
- 11:00 AM - 8:00 PM
- F:
- 11:00 AM - 8:00 PM
- Sa:
- 11:00 AM - 8:00 PM
- Su:
- 11:00 AM - 8:00 PM
- Business Management
- Mr. Vu Tran, Owner
- Contact Information
Principal
- Mr. Vu Tran, Owner
Customer Contact
- Mr. Vu Tran, Owner
Customer Complaints
0 Customer Complaints
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