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Find a Location

Over the Top Roofing & Associates, LLC has 1 locations, listed below.

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    Business ProfileforOver the Top Roofing & Associates, LLC

    Construction Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/8/2018

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Roofing Contractor

    Business Details

    Location of This Business
    670 Juan Tabo Blvd NE Unit B, Albuquerque, NM 87123-1424
    BBB File Opened:
    11/10/2013
    Years in Business:
    7
    Business Started:
    8/22/2016
    Business Incorporated:
    8/5/2016
    Accredited Since:
    2/8/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 389589 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 8/31/2025.

    These agencies may include:

    New Mexico Construction Industries Division

    PO Box 25101

    Santa Fe NM 87504-5101

    (505) 476-4700

    Fax: (505) 4764615

    http://www.rld.state.nm.us/construction

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Over The Top Roofing
    Business Management
    • Mr. Larry Flores, Owner
    • Mrs. Vanessa Flores, Owner
    Contact Information

    Principal

    • Mr. Larry Flores, Owner

    Customer Contact

    • Mr. Larry Flores, Owner
    Additional Contact Information

    Fax Numbers

    • (505) 508-4219
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/22/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    Engaged OTT roofing to inspect my roof and give me a diagnosis. Roofer stated he could patch the roof and guarantee it would not leak. He charged me over $2000 and this did not work. At this time the roofer had been on the roof a handful of times and stated he could put in a new TPO roof and it would cost $13000 . He then stated he would give me credit for the $2000 for the failed patch work and that did not reflect on the bill for $13000.. I gave the roofer an $8000 deposit at the end of Aug 2021. Work did not start till late September almost 5 weeks after I gave my initial deposit. All the while the roof is leaking every time it rains damaging the inside of the home and causing more damage to the interior of the home. The roofer Larry and owner 5 weeks after the initial deposit tells me his crew is at the job site and sends me a photo of the roof being stripped down to the decking. Then I got an email with an invoice for an additional $17000 stating that this was extra cause he did not know the roof had so many layers. I did not agree. So he then stated that he would have his crew leave the roof the way it is and tarp it if I don't agree to pay. Basically extorting me for $17K .. I told him this is extorsion and he continued to say he would have his workers leave. So I told him if he did not finish I would file complaint with RDL and CID if he did not follow the contract. He then stated he would not leave the roof like that and finish If I agreed to pay him. I agreed under duress due to the fact that our $1million home was exposed to more damage. He demanded I sign a new contract which I did NOT sign. I filed a complaint with EID and RDL and found out he never pulled a permit for the work. He did finish the project however he is threatening to file a lien on my property. The job was supposedly completed 4 weeks ago however there is still roof debri full dumpster at the site and he continues to harass and call me names via text. Cooling unit is also missing $750.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving New Mexico and Southwest Colorado

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