ComplaintsforCameron Custom Homes, LLC
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Complaint Details
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Initial Complaint
10/11/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I hired El Pueblo Woodworking to build and install two gates and a crawl space cover for my house. I signed a contract for the project in the amount of $2562.03 and paid a deposit in the amount of $1281.02. I was promised that the work would be completed by mid-September. The person I was working with quit in the middle of my project and I had to contact the owner many times to find out the status. He did not answer or return my calls. When I did finally reach him, in late September, he claimed he thought I was someone he did not want to work with, so he didn't take my calls, and never bothered to follow up with me once on his own. It is now early October and I had to contact him three times this week. Finally, I was promised installation today at 10.30 a.m. I feel that given the hassle this project has caused me that a discount is in order. I requested, in writing and on the phone, a discount to the final cost of my project. The owner, Cameron D*******, has made nothing but excuses about why the project is delayed, but he never once contacted me to let me know about these delays. He has refused to do anything to correct the situation. I am asking the BBB to intercede and am requesting a 25% discount on the total cost of my project in the amount of $640.51.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.