Additional Information for LadyBoss

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LadyBoss has 2 locations, listed below.

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  LadyBoss

  10010 Indian School Rd NE Albuquerque, NM 87112-3175

• 

  LadyBoss

  7703 Binford Way Louisville, KY 40291

Location of This Business

10010 Indian School Rd NE, Albuquerque, NM 87112-3175

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BBB File Opened:

1/22/2018

Years in Business:

9

Business Started:

11/6/2014

Business Incorporated:

11/1/2011

Type of Entity:

Limited Liability Company (LLC)

Alternate Business Name

• Poulin Ventures, LLC

Business Management

• Ms. Kaelin Tuell Poulin, Founder
• Mr. Brandon Poulin, Manager
• Mrs. Jessica Peart, VP of Coaching and Customer Experience

Contact Information

Principal

• Mr. Brandon Poulin, Manager

Customer Contact

• Ms. Kaelin Tuell Poulin, Founder
• Ms. Elizabeth Thiebes, Manager of Quality Assurance

Additional Contact Information

Email Addresses

• Email this Business
  Primary

Products and Services

Apparel, Supplements, Coaching, Weight Loss, Nutrition, Exercise. Meal Plans, Workouts

Payment Methods

• American Express
• Discover
• MasterCard
• PayPal
• Visa

Refund and Exchange Policy

• Updated 8/25/20
  
  The Mission of LadyBoss is to help women lose weight and love themselves again. We will do this by providing the best information, products and services available. If at any point you decide that any of our products aren’t 100% satisfactory to you, remember you are protected by our 100% Satisfaction Guarantee.
  
  100% Satisfaction Guarantee – What it is:
  
  We want you to feel confident that LadyBoss provides you everything that we say we will. If you do not feel as though we came through on our promise on your membership enrollment, simply visit https://ladyboss.com/help to access your account and purchase, then we will be happy to refund your initial membership fee if the conditions below are met.
  
  100% Satisfaction Guarantee – What it is not:
  
  The satisfaction guarantee is not your scapegoat for not using the program. Harsh? Maybe, but it is our personal belief that when you financially invest in yourself, you are far more likely to utilize the tools available to you. Our tools have been developed to enable you to take control of your lifestyle, mentality and, ultimately, your self-confidence. We have developed a system to educate YOU to create sustainable results – but the first step starts with you.
  
  Membership in the LadyBoss Facebook online accountability community is included with all purchases. If, for any reason you are removed from the group for not adhering to the group rules, a refund will not be issued for any products purchased.
  
  LadyBoss Supplements CLUB membership
  
  Remember, if you cancel your LadyBoss Supplements CLUB Membership you will forfeit your discounted CLUB pricing and lose out on all Club Perks & future Milestone Gifts.
  
  If you’re in the US, please contact our Membership Specialists Team at 877-292-8536 Monday – Friday, 8am – 6:30pm MST.
  
  If you’re in California, you may contact our Membership Specialists Team or log in to your LadyBoss HUB account at ladyboss.com/help to manage your Club Memberships.
  
  You must contact us at least 48 hours before your LadyBoss Supplements CLUB Membership period renews to ensure your subscription does not automatically continue.
  
  To return your product:
  
  To return your LadyBoss Supplements, you must contact LadyBoss Customer Support prior to sending their products back to ensure the return qualifies for a refund. To do this, visit your HUB account at https://ladyboss.com/help and manage your membership(s). Please note that LadyBoss does not cover the return shipping. We do recommend you opt for tracking/confirmation numbers as LadyBoss is not responsible for lost/missing returns.
  
  LadyBoss must receive the return/refund request within 30 days from the delivery date for the refund to be valid. Bottles/bags returned and received beyond this time frame may not be refunded.
  
  LADYBOSS is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims with the postal carrier. LadyBoss is not responsible for any package(s) once it is in the hands of USPS, FedEx, UPS or any other carriers.
  
  *The customer is responsible for any reshipping costs & fees associated with orders, domestic or international, that are returned to us for either having an insufficient address, wrong address, unclaimed, etc. We do not cover/reimburse for shipping costs for returns/exchanges.
  
  WHOLESALE PRICES
  
  We do not offer wholesale purchases and are not interested in distributor accounts. Supplement Club Membership subscriptions are limited to two (2) active memberships (per customer) at any given time. If you have any questions, please visit https://ladyboss.com/help.
  
  Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.
  
  LadyBoss Coaching Return Policy
  
  Updated 8/31/2020
  
  In order for this Coaching program to be successful: LadyBoss needs to invest in you, including hiring your Coach and providing your Coach the ongoing training she needs so you can succeed; your Coach needs to invest in you, including managing her schedule and turning away other opportunities to help you succeed; and You need to invest in you, including committing to seeing the Coaching program through for one year. Because we – LadyBoss, your Coach, and You – are All In, except as set forth in the “Satisfaction Guaranteed” promise below there will be no refunds for any reason, even if you have paid for the entire year up front. If you decide to disengage from the Coaching program for any reason, you will remain liable for the entire amount, including monthly payments for the entire 12-month term.
  
  Satisfaction Guarantee: the foregoing notwithstanding, if you participate in the Coaching for the entire twelve (12) months, and at the end, you feel like it did not help you, or you did not get the results you want, we will refund the money you paid for the Coaching 100%. To be eligible for the Satisfaction Guarantee you must actively participate in 95% of the Accountability Measuring Tools (Progress Reports on time, Power Hour Attendance, Monthly Measurements and Photos, Weekly Action Steps, Weekly Participation in the Personal Results Coaching Facebook Group, Weekly Participation in the Results Sisters Group.) You WILL NOT be eligible for the Satisfaction Guarantee if you disengage from the program and fail to follow it as instructed.
  
  Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.

Business Categories

Diet Products