ComplaintsforThe Lash Lounge
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Complaint Details
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Initial Complaint
05/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
The lash lounge was supposed to freeze my account on April 12. They still took the money out for April. The $171 and some change was refunded in 3 days but this second time it was taken, while my account was still frozen, has not been returned. It was taken out on the 14th of May. They said they returned it, and as shown in screenshots, I have not received it. They said “there is nothing we can do at this point” I have 3 kids and rent due on the first. I need my money back!Customer response
07/27/2023
Verbal response: Everything has been resolved
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.