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ComplaintsforEl Paraiso Granite and Marble
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Complaint Details
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Initial Complaint
08/07/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
The transaction happened on April 27th, 2023. We needed to wait almost a month for the cabinets to come in. Eventually we were able to coordinate with her subcontractor a time for the installation in June. Eventually, we got everything in by about mid June but **** ******* never delivered on the 5th cabinet. She told me it didn't fit and that we'd need to talk to ******, her subcontractor about what we should do. ****** never made an effort to solve my problem and I have been constantly trying to get **** to solve this. She has decided not to and is why I am writing the Better Business Bureau. I also attached a receipt detailing that she is supposed to deliver 5 cabinets. Her company, El Paraiso Marble and Granite has only delivered 4 cabinets and it is August 7th, 2023. I feel she just doesn't want to take care of this. You will also see in the documents that there are pictures of 4 cabinets but one bathroom vanity she hasn't completed that I still have one that hasn't been updated to the new white cabinets. I hope we can solve this.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.