Business ProfileforLAVU, Incorporated

I would not sign up with this company. I am in the process of cancelling with them right now. It has pretty much been a nightmare. The first few weeks were okay. Anytime you call it's a foreign person that doesn't speak English. Their equipment started acting up about 3 weeks into the process. IP addresses swapping on printers, tickets printing to the wrong machine. The worst things to deal with when you're busy! Now the IPads are all going offline every 45 seconds or so. Not even on long enough to process a credit card. **** says I need to pay someone to come and diagnose network issues at my expense! My network was fine before their equipment got in here. I hated ****** and *********** too, but I never had these issues! So basically they come in and mess up my network and now want me to pay for it? I don't think so! We are going all cash. I hope that other restaurants read this review and join suit. The more of us that do it, the more success we will have. We need to take our upper hand back. This is WAY out of control!! These companies are all blood sucking leaches! We need to push back, HARD! They've only gotten the power cause we gave it to them! ************* ** ***** *** ****

Hi *****, We're genuinely sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We understand the frustration caused by technical issues, especially when they impact your business operations. Our goal is always to provide reliable solutions and excellent service, so it's disheartening to learn that we fell short of your expectations.We value your business and would like the opportunity to make things right. Please reach out to us directly so we can discuss your concerns further and work towards a resolution. Your satisfaction is our priority, and we're committed to regaining your trust.Thank you for bringing these issues to our attention, and we hope to have the chance to restore your confidence in our company.