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Find a Location

Albuquerque Courtesy and Parking, LLC has 1 locations, listed below.

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    Business ProfileforAlbuquerque Courtesy and Parking, LLC

    Security

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    PO Box 90123, Albuquerque, NM 87199-0123
    BBB File Opened:
    3/23/2018
    Years in Business:
    8
    Business Started:
    2/23/2016
    Business Incorporated:
    2/23/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • A.C.P., LLC
    Business Management
    • Mr. Jeff Lepori, Vice President
    Contact Information

    Principal

    • Mr. Jeff Lepori, Vice President

    Customer Contact

    • Mr. Steven W. Patterson, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My license plate was stolen and a police report was filed on 10/31/2022. I received a boot on my car from DPS on 11/15/2022 saying my registration was invalid or expired. However, my registration is good until 01/31/2023. This company then towed my vehicle illegally because the registration hadn't expired and I had a valid police report done on my vehicles license plate theft. When I called their number they asked for $50 to take the boot off and then when I said what for, the vehicle had a valid permit for my residence and is still registered. After I asked why they are charging me money to take the boot off they sent a tow truck to take it instead.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carlos G

    1 star

    07/22/2024

    It is discouraging and disappointing that Albuquerque Courtesy and Parking handles situations. They don't handle it case by case, I left a message on Thursday July 18 think that my vehicle wouldn't be towed but I'd receive help due to the ignition needing repair. I'm a father of three and money isn't plentiful. Due to the unethical practices it seems the Courtesy Parking division does more harm then help. I now have to pay 365 dollars out of my pocket on top of trying to repair my ignition on my car. I don't expect anyone to care because at the end of the day it's all about unethical practices and to put money in the pockets of those who deserve judgment for their greed. I hope changes possible take place and those running the division have a change of practices. God bless and seek Lord *********************** because at the end of the day we will all die and if trust isn't put in *********************** judgment will take place to all those who deserve it.

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