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ComplaintsforTax Honey, LLC
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Complaint Details
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Initial Complaint
10/04/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
On 4/13/22 we dropped off my mother's tax document and met with Beth. Since then she informed my mother that she would call when taxes were done. Since then she has continued to give multiple excuses as to why they were not done from being backlogged to having surgery. When tax time came she said she had filed an extension with the IRS which is up on 10/19/22. Over the last couple of weeks I myself (Kim) have left messages as well as my mother to which go ignored. We have attempted to go to her business which is locked and no one will come to the door. At this time we need my mother's tax documents so we can get her taxes filed.Customer response
03/15/2023
Verbal Update: Couple months ago after several attempted contacts to business. Business called back and said they had mailed them 2 days after we came in. Said we needed to pick up the information. It was picked up and two to three days later received refund from federal. Still waiting on state and unable to get ahold of state to find out what is going on.
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Contact Information
2444 Juan Tabo Blvd NE Ste 2
Albuquerque, NM 87112-2962
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.