Business ProfileforCarter's Towing LLC

Sept 14 got my vehicle stuck on my property in Rio Rancho called a tow truck from Carter Towing because they had a 4x4 truck available, truck showed up pulled my car out put it on back of flatbed and started pulling off my property to the road where instead of pulling off my drive it pulled off to the left and got the truck bottomed out on a 3-ft tall embankment driver try to get it off the embankment going back and forth slid whole truck with my car tied to it into a big tree got both vehicles stuck started going back and forth doing causing damage to my car and the truck cleared the tree backed up into another tree and cause more damage. Driver ended up calling a big rig tow truck to pull us both out which it showed up and contacted owner the next day about damage. Owner said he would send me insurance information so I can do a claim even asked me to go get estimates for my vehicle which is a 2015 Dodge Charger estimates were between 4,500 and 6 000 depending on where I went damage are dents and big scratches caused by the the trees limbs. Been talking to the owner since September the 16th all he's done is give me a run around I talked to him on Monday the 10th of October he said he wasn't by his truck but when he got there he would get the information and send it to me I waited till Wednesday and asked again for insurance information and a policy number in which I still haven't heard back from him I would like help and getting my vehicle repaired. Thanks