ComplaintsforAtlas VIP Group
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Complaint Details
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Initial Complaint
04/06/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a vacation package on 6/16/21 for $4,436.75 using my **** ****** ***** ******** card. I was told to wait until Oct 1, 2021 to apply to take my first vacation. October 6th I requested my 1st vacation, I received an email stating my reservation was received and they would get back to me shortly which they never did. I called and email Al...email address ********************** who sold the vacation package to me. I request the vacation the second time and heard nothing back from them. I have been working with the **** ****** ***** who issued the credit card which the payment was made from to get my money refunded, they told me to get Better Business Bureau involved. I am filing a compliant with the Better Business Bureau and hoping they can help me recover my money that I paid for a vacation package that I have not received due to fraud like business transactions.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.