Business ProfileforFlawless Results, LLC

We contracted with Flawless Results on 7/19/23 to have four of our windows replaced for a Total of $14,000.00 - Down payment was $7,500.00 - The business committed to an installation date of November or December of 2023. Note: we live in an area which most of the winter is not accessible by regular vehicle. I was willing to either assist with delivery or wait until the roads were without snow in spring. - At the beginning of last winter, I tried to find out when I could expect to have the windows installed. I did not get a satisfactory answer; later, no one ever called back. Then the snow came, and I waited for a call in spring. No one ever called, so finally called Flawless on 6/11/2024 at ************. I talked to ***** who promised that the sales manager, *****, would call me on 6/12/2024. When no one called, I called again late in the afternoon on 6/12/2024 and left a voice mail for ***** that no one had called. - Now it's 6/13/2024, 5:00 PM and no one at Flawless has bothered to call back. This is just a continuation of last year's pattern of no communication. Their behavior leads me to suspect that there is a problem. Why would the company not be eager to finish the job and collect the remainder of the money? - I have a sales agreement, signed by ***** *******, dated 7/19/2023,; but it has no number