Customer ReviewsforFlawless Results, LLC

HORRIBLE COMMUNICATION AND EXPERIENCE. Found Flawless Results at the Home show in Loveland, CO in Feb. 2024. Set up an estimate for Stucco work. The representative that gave the estimate made many promises that did not hold true. Timing for project was originally estimated for April or May after signing a contract in on February 26th, 2024 put 50% cash down and the work did not actually start until July 17, 2024. Contract states "Orders normally take 8 to 16 weeks to COMPLETE from the time of site check". We were at 20 weeks, with zero communication and of course, the crew was an additional 6 hours late to arrive on the start date. During those 5 months of waiting there was zero communication from Flawless Results. We had to call once a month to see when we were on the schedule, and each time we called we seemed to get referred to a different person/office that was overseeing our project scheduling. Back and forth between NM and CO scheduling office. The stucco project texture, color and accents were supposed to match our existing home. Then when they started the project, the crew did not know we needed pop outs to match our home and added $1000 to the project cost because it wasn't specific in the written contract. Even though the original salesperson told us not to worry and we would get everything to match at the agreed cost. Crew did a terrible job of cleaning up after themselves. Nails, staples, water bottles and material remanence left all around the project after completion. The salesman ***** ******* that assumed our project (at some point??) did not contact us until July 2024, when they wanted more $$ for the project. Time will tell if we have a good stucco job done. Hopefully we don't see any cracking. It is supposed to have a 10-year warranty, but I would not want to have to deal with them on warranty work. A paid job was tough enough... Overall bad experience and I would not recommend them to anyone.

Terrible experience. Paid a 1/2 deposit in September and did not get the windows installed until the next year in July. Had to involve an attorney to get them to respond and to install the windows. They attempted to install the wrong windows without a building permit. Once I involved an attorney and after nearly 11 months they finally installed the right windows. The installation team did to a good job but the administrative side was terrible to work with.

So far this is the worse customer service I have ever encountered. I contracted Flawless in December of 2023 with an expected completion date of June 2024. The projects were (1) door replacement and (2) outside ******. The door replace was done June 2024 after repeated calls, however the mounting and chalking are still not complete. Dates were set. **************** says all dates are tentative. This "don't call me, we'll call you" is not acceptable since I paid for the service. Since it is now July and the work has not been completed as promise, Flawless voided their contract with me, leaving my doorway in horrible disarray. I do not recommend them or will tolerate their excuses. I cannot recover lost time waiting for ****** and unprofessional work. To date I have had no calls or acknowledgement of this breech of service. again, HIGHLY UNPROFESSIONAL AND UNRELIABLE!

This was the best experience! I really didn't want to go to any of the big national companies and the small local ones wouldn't return our calls. From the first moment to the very end, I was impressed with every step. We did have to wait 6 months from order to install, but that had a lot to do with winter months. And I received check in calls from the company to update me along the way. I never felt that I needed to check up on them. Our installers; ****, ***** and ******* were professional, clean and very personable. I enjoyed having them here! Can't say enough about how pleased we are!

It's finally install day, and I am over the moon! ?? Flawless Results has truly blown me away with their exceptional service! Right from the get-go, their call center was not only helpful but had me cracking up talk about a delightful surprise! When they came for the initial visit, they were spot-on time and incredibly informative. I never realized how much I was missing out on with my old windows until they laid it all out for me. The production team has been nothing short of amazing, keeping me in the loop every step of the way, right up until this very moment confirming my install today! My excitement is through the roof to see beautiful windows in my home. They've been super organized and have cleaned up so well along the way, there's hardly any mess left! I give Flawless Results a solid 10/10 they've delivered top-notch quality at just the right price. ?? If you're looking for top-notch work, Flawless Results is the way to go!

I never ever put reviews, but it just felt much needed. We have used Flawless Results twice now, we replaced all of our windows in our living area, from the first time Eric D*** came out to visit us and give us a quote to the scheduling and constant updates from Amanda in production, it was truly a great experience. I've gotten plenty of quotes of course before doing a project this big and Flawless by far was the most affordable! i could go on and on but we will be using them again for our stucco project!! They have my 5star rating , we need more companies like Flawless for sure!! thank you so much!