Business ProfileforCook Palace Shar Pei
Current Alerts For This Business
In October 2023, BBB Serving New Mexico and Southwest Colorado investigated Cook Palace Shar Pei’s business practices. This investigation was prompted by a Scam Tracker report.
Consumers have alleged the following through BBB Scam Tracker:
Cook Palace Shar Pei & Starwood Logistics both worked together to scam me out of $1,580 via $CashApp, Chinese Shar-Pei, puppy shipping, dog shipping
In October 2023, BBB checked the website https://cookpalacesharpei.us to determine when it was created. The website was created on July 27, 2023.
During the course of our investigation, BBB found this business is not located at the reported address in Carlsbad, NM. In October 2023, BBB was notified by the owner of the residential postal address in Carlsbad, NM, that their address is not a valid address for this business. BBB was made aware that the owners of the residential address listed on the business' website have no affiliation with Cook Palace Shar Pei. BBB is unable to verify the true location of this business.
BBB made inquiries to Cook Palace Shar Pei via email asking the following:
- Contact information for all locations: operations addresses, mailing addresses, telephone numbers, and email addresses.
- A list of all websites and social media sites they operate or sell their puppies on.
- Copies of the following documents: contracts, refund policy, shipping policy, and Health Guarantee.
- Lists of the veterinarians and shipping companies used.
To date, BBB has not received a response from Cook Palace Shar Pei.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business.
If you are having difficulty with a purchase, and have not already done so, you may want to contact your payment provider, such as your bank, credit card company, electronic draft company, prepaid card, etc. to file a dispute. Filing a dispute is time sensitive and should not be delayed. However, not all payment providers allow disputes. Consumers may want to check with their payment provider prior to purchase to find out what payment protection options are available.
Additionally, you can view BBB articles on pet purchases for more information.
You may also want to file a complaint with the Federal Trade Commission and/or the Federal Bureau of Investigation Internet Crime Complaint Center. Consumers can also contact their local Attorney General’s office. BBB also suggests consumers file BBB Scam Tracker Reports.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Carlsbad, NM 88220
- BBB File Opened:
- 10/10/2023
- Alternate Business Name
- River Side Labrador
- COOKIE SHARPIE
- Cookie Shar Pei
Customer Complaints
0 Customer Complaints
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