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Find a Location

Curry Emergency Group, LLC has 1 locations, listed below.

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    Business ProfileforCurry Emergency Group, LLC

    Emergency

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2100 N Dr Martin Luther King Jr Blvd, Clovis, NM 88101-9412
    BBB File Opened:
    2/14/2020
    Business Incorporated:
    1/13/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brandon Stelly, Vice President of Corporate Communication
    Contact Information

    Customer Contact

    • Mr. Brandon Stelly, Vice President of Corporate Communication

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/06/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I saw a doctor at my local emergency room in 2020. This provider was contacted with the ************ hospital through ***** ********* ***** ***. I received a bill months later for several thousand dollars that had never been submitted correctly to my insurance. When I contacted ***** ***** about this they had already sent the bill to collections without submitting it properly to the insurance for payment. They had all of my current and proper information needed to file the claim, and every other claim from this ER visit was paid without issue. I asked them to send in the claim, I also had my insurance contact them directly about the claim (which they confirmed they never received, before or after the call). The insurance also let them know it was a covered benefit and the claim could be paid after it was received. ***** ***** refused to submit it properly, said it was not their problem and demanded payment in full by me for a fully covered benefit. Cut to May 2024, I started receiving calls everyday from a collection agency about this bill. I submitted information about the situation, and have yet to get any reprieve from collection efforts on a debt that would have been paid in full by my insurance 4 years ago had they done what they were supposed to initially and file a claim. I find it crazy that a group that contracts with ************ health at a ************ facility acts like they have no idea how to file a claim to ************ insurance. I have spoken to others in the area who say they have also experienced predatory billing and collection practices by this company. What is the point of signing all of the agreements and waivers for your insurance to be billed if the company refuses to bill insurance in the first place and then sends the full amount to collections? Absolutely Ridiculous.
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    Customer Reviews

    0 Customer Reviews

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