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ComplaintsforEast Mountain Auto & RV Repair, Inc.
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Complaint Details
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Initial Complaint
08/26/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On January 6th 2021 I paid East mountain Auto $388.00 to re wire the fuse box on my 2002 Chevy Silverado. I was under the impression that they would be replaced with similar color wiring and done properly without any shortcuts. When I received the vehicle I trusted the wires were safe, (they are very difficult to inspect) so I drove it until it breaks down a month later. I then notice the wires they were working around have silicone covering them and think that’s odd but trusted the work. So I take my truck to a different shop to look at what could be the problem and they determine 50+ wires were replaced with the wrong type of wire or in a completely wrong location, causing the brand new transmission to go into limp mode. This could have done a lot of damage to my trucks engine and transmission computer and gears. The shop who determined that the work East mountain Auto did charged me $708.00 to fix the wiring East mountain auto was supposed to repair properly the first time.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.