Customer ReviewsforTaos Sunrise Builders, LLC

This was the third time I have used Taos Sunrise Builders as I was comfortable with them and satisfied with the work done. This last time was a mistake.I wanted to replace a tiled counter and low backsplash with butcher block and replastered backsplash. *************************** (the owner) came out to my condo to measure and look at the job. I had investigated slab butcher block from the lumber yard and one leg of my counter was longer than their slab. ****** told me, I have a cabinet guy that can build you a custom counter.The custom counter must not have been affordable as it was never brought up again.Well, he brought his associate, ****, out to look at the job and he remeasured. Two days later **** is out to measure again (third time) and I realized they were using slabs and modifying them. I texted ****** with an idea that would prevent them from having to patch. He said, We know what we have to do. A week later the two are out to install the counter, they had patched in a piece and in the raw state it looked very good. They went ahead and glued and screwed the counter on. The next day ****** asked if he could get the balance due as there was only the plaster work to do. I agreed because on my previous work with them.I had wanted to finish the butcher block myself and cleaned the counter off and sealed them. Working this closely I realized the counters hadnt been sized properly. Two of the overhangs were 13/4 inches, one was 5/8 inch and the rest were 1 inch as is appropriate for this job. Also, the patch was exceedingly noticeable now that it was sealed. I called ****** and he came out said he could cut down the long overhangs and glue/clamp a piece on the the narrow overhang. I agreed to this figuring I could cover the patch.It was three weeks before he personally showed up to fix the counter. He tented the area because of sawing and sanding. When he finished after the third day he felt it was fine. Sawdust everywhere, I will never use him again!!!