Business ProfileforGallup Eye Group
At-a-glance
Related Categories
Business Details
- Location of This Business
- 816 Boardman Dr, Gallup, NM 87301-4711
- BBB File Opened:
- 12/29/2022
- Years in Business:
- 6
- Business Started:
- 6/13/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Dr. Matthew McGraw OD, Owner
- Ms. Shana, Office Manager
- Contact Information
Principal
- Dr. Matthew McGraw OD, Owner
- Ms. Shana, Office Manager
Customer Contact
- Dr. Matthew McGraw OD, Owner
- Ms. Shana, Office Manager
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/29/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I am reaching out to request a cash refund of $58.42 to have my insurance reimbursed for a pair of eyeglasses that does not properly fit, thus, can not use. I did sign the consent form, however, I could not accurately gauge the frame due to mask requirements and also having eyes dilated during the time of fitting. Your assistance in this matter would be greatly appreciated.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.