![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforColorado Dreamscapes, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 5-16-22 we hired Dreamscapes Landscape Services to landscape our backyard, owner is Josh G. A*****. He gave us an estimate of $4,975.00 to do the job. On May 25 he gave us a Landscaping contract, my wife filed it before we could read it, we did not sign the contract. On May 26 he said to schedule the job we need to pay half of the total cost, we paid him $2,487.50. Contract with Mr. A***** went sporadic from here on. About a week before June 16 we made contact and scheduled to start the job at 8:00 am on June 16. He did not show up, I called him at 11:23 am, he said he was behind schedule, not able to start today. He rescheduled to start on June 20 first thing in the morning. He did not show up again. I saw his text on my phone that he sent at 1:16 am, his loader is down, will be days before he can go again. We visited him at his shop. Informed him we cancel the job request. We want our deposit returned, he refuses to return our deposit.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.