Business ProfileforEnchantment Towing, LLC

Not only were these the most rude people ive ever met but they are not on time either. I got towed from a friends APT complex on Saturday in a city I don't live in. We called the number the complex gave and an awful man who was driving answered and didn't give me any information on my own car other than I cant pick it up till Monday at 8 am. I called a few times that weekend hoping to get a more helpful person (I didn't get one), it took three to four calls just to get the location of my car. Monday at 8 am I waited at their front gate till 8:30 when the first employee arrived. He was rude as well. they failed to inform me all weekend that they only take cash, cashiers checks, or money orders so a friends drove me to an ATM. 300 dollars later they still wouldn't give me my car because the registration was under my dad. they wanted him to drive over 3 hours to show them his ID. I asked for alternative ways and he said there was none. I asked "can my dad fax his ID?" the guy handed me a paper to get notarized and signed by my dad along with his ID and sent in an email. Once ALL that was done and sent to them the guy said to another employee "I don't want to deal with her (me) we already got into it and she has an attitude". He also threatened to get me removed from the property because I was showing my disgust with the treatment I was receiving. I saw them treat other "customers" the same way. I told him that I did have an attitude because I was hung up on all weekend, I wasn't told I needed cash nor how much cash, and everyone who works here is rude. So two days and 3 hours later I have my car, half my paycheck is gone, and a new load of trauma. They also charged me for the most random c*** and three days of storage when my car was only there two days.