Business ProfileforWatt Ever Electric

We live at ** ******* *** ********* ** ***** with myself ******* *****, my daughter, her husband, and their four daughters with the youngest being 10 months. We haven't had any electrical problems except for the occasional outages until October 12, 2022. On October 12, 2022, my son in law answered the door to one of the workers for ******* *** ****** ********** *********** ******* and the worker told him that he was going to switch out the meter because the one there was not reading. An hour later the worker told him that he was going to get a line crew out to fix the transformer. Ok no problem, a few hours later the line crew came and replaced the transformer and then they disconnected our electricity and took the meter. They told us that we needed to get an electrician out here to repair one of the lugs on the meter base and until that repair was done, we would be without power. So, my daughter called and called to get an electrician out here and finally got one to come out the next day. After the electrician was here, she called the co-op dispatch to have a line crew sent out while the electrician was here so that they could restore power back to our house. When the line crew arrived, they still refused to reconnect our power telling us now that the entire box needed to be replaced by an electrical contractor. My son in law picked up a list of electrical contractors from ***** and after calling every single contractor on the list, my daughter was able to get a couple of them to come have a look at it and give us a quote. From October 13th, 2022, to October 19th, 2022, we had four people, one of them being Watt Ever Electric, come and provide quotes for installing a 200-amp box. On October 20th, 2022, I told my daughter to send a text message to ***** ******** ******** with Watt Ever Electric, letting him know that I was good with his quote of $2100.00 and had her ask him if he accepted credit cards and when he could start the job. He let her know that he didn’t accept credit cards anymore and that as soon as he had money in hand, it would take a few days to order parts and a couple of days to put us on the schedule. My daughter then let him know that he could pick the money up the following morning of the 21st. My daughter, ******* ******* met with ***** on the morning of the 21st and paid him the $2100.00 in cash and he sent her a receipt through text. We did not hear from ***** until she contacted him again on October 26th, and asked for an update, which he called and told her that he had to drive down to Texas to get the box for the pole but that they would be there the morning of Friday the 28th. So, when we didn’t hear anything Friday morning, she sent another text message and was told that they wouldn’t be out until Monday morning. On Monday October 31st, ***** finally came and installed the new box and told my daughter that we just needed to wait for the co-op to send a crew out to hook us back up. A gentleman named ***** came out with a crew around 3 o’clock pm and informed us that ***** needed to get a permit for the work completed, which my daughter called ***** and let him know and he said he would pull the permit then, but we would need to pay him another $225.00 to cover the permit. The co-op didn’t send another crew out until the next morning to reconnect our power and after they came and re-hooked everything back up, we found out that we were no longer getting power to our shop in our back yard and the following morning we also lost power to our well house. So, my daughter contacted ***** to have him come back out to find out why we didn’t have power in our shop or well. ***** came back out on November 2nd, 2022, and basically told us that the box had power and he brought a higher amp breaker for the well house and then he left. We had to install the breaker ourselves which returned power back to our well, but we still do not have power to our shop, which we had full power before all of this. After that we tried to get another electrician to come out to try and help us, but said that the work on the box should still be under warranty, so my daughter sent another message to ***** on November 11, asking him if he had installed a 200-amp box that we asked for or just a 100-amp box, which he informed her that it was just the 100-app box and that the invoice stated that it was a 100-amp replacement. Although when he first sent the receipt, it only showed a power box emergency replacement, because it didn’t want to load fully. After he responded to my daughter on the 12th of November telling us that it was a 100-amp box installed was the last time that we had any contact. Our issues with all of this are: 1. The box installed is not the one that we had requested. He installed a 100-amp instead of the 200-amp that we had asked for. 2. He didn’t want to come back out when we told him of issues. 3. Even though there supposedly was a permit pulled, there was no inspection. 4. Instead of going by the breakers that were in the box, he put in what he wanted. 5. When doing research and looking up Teddys license number, his certificate number ***** was issued 09/16/2003 expiration date 9/29/2012 and a status of cancelled comes up. As well as his business license number ****** showing