Business ProfileforNM Solar Group, Inc.

In 2022, I signed a contract with NM Solar, Financed by Mosaic, a finance company which finances solar power solar panels and hardware. The panels were installed around October/November of 2022. After numerous delays due to inspections, equipment issues and difficulties in coordination with the local electric company, (El Paso Electric). NM Solar declared bankruptsy in late 2022. I had been working with Mosaic and the NM attorney general who is investigating the situation. Numerous emails and text messages with Mosaic and the attorney general appeared to be working toward a fair resolution, however in January of this year Mosaic reported late payments to the credit services dropping my excellent credit score over 100 points. I advised Mosaic early on that I would make no further payments since the contract was never completed. Now they are insisting I pay the full amount of the loan of $47,000. My contention and position is that the panels are nearly 1-1/2 years old, that no other solar companies would complete the installation without "starting over", and that they need to remove all panels and hardware from my residence and cancel the loan. On oner hand the company agrees that there is an issue, and they will contact me to resolve the problem, they assigned a case number ********, however I have received. massages that they have no obligation to solve the problem and I should contact the installer and work with the warranties, which no longer are valid.