Business ProfileforSwaag Farms
Current Alerts For This Business
In January 2023, BBB Serving New Mexico and Southwest Colorado investigated Swaag Farms business practices. This investigation was prompted by a Scam Tracker report and consumer inquiries.
A consumer has alleged the following through a BBB Scam Tracker report:
I bought a puppy for $700 and $150 for shipping fee from santa fe NM the site is called swaagfarms**** and they put me in an airline called internationalconvey**** or LATAM CARGO and they started asking new payments and i already spent more than $11,000 and i still owe them 5k to get the puppy but i refused to pay that 5k and they're saying i might get charge for pet abandonment and get more trouble if i don't pay. I need help please
In January, 2023, BBB checked Swaag Farm’s website to determine when it was created. The website was created on November 9, 2022.
BBB made inquiries to Swaag Farms via email asking the following:
- Contact information for all locations including operations addresses, mailing addresses, telephone numbers, and email addresses.
- List of all websites and social media sites they operate or sell their puppies on.
- Copies of the documents Swaag Farms provides to consumers for contracts, refund policy, shipping policy, and Health Guarantee.
- Lists of their veterinarians and shipping companies used.
To date, BBB has not received a response from Swaag Farms.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business.
If you are having difficulty with a purchase, and have not already done so, you may want to contact your payment provider, such as your bank, credit card company, electronic draft company, prepaid card, etc. to file a dispute. Filing a dispute is time sensitive and should not be delayed. However, not all payment providers allow disputes. Consumers may want to check with their payment provider prior to purchase to find out what payment protection options are available.
You may also want to file a complaint with the Federal Trade Commission and/or the Federal Bureau of Investigation Internet Crime Complaint Center.
Additionally, you can view this article for more information on online pet purchases.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Santa Fe, NM 87508-6680
- BBB File Opened:
- 1/30/2023
- Alternate Business Name
- SwaagFarms
Customer Complaints
0 Customer Complaints
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