ComplaintsforRancho Jacona
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Complaint Details
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Initial Complaint
08/08/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Arrived July 15 Friday house already was 90 degrees swamp cooler not working made several calls left many messages no one returned calls paid $250.00 per night for this awful . On Monday went to the office and told the clerk what happened she said we will give you a free night when you return no way....We had to buy 2 fans total of $50.00 to survive with windows wide open... Monday man came said yes broken fixed something still it was 84 day and night..... This place is a mess... Called for a manager women called back said everything was in good order when we arrived wrong...... then she hung up won't give me any explanation of why it was 90 degrees in this place and 84 after it was fixed... My idea was that the swamp cooler isn't big enough for this house. and should not be rented in the summer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.