ComplaintsforWhitehead Chevrolet, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased a car threw whitehead less than 6 months ago, a couple days after purchasing the car my tension pulls goes out, I took the car to whitehead and Doug the owner threw a fit about it, but he fixed it and told me he doesn't want to service my car 5 years down the road, my transmission oil was black when I got the car I took the car to *** ********** in Elephant Butte NM and they serviced my transmission, a few days later after oil service my transmission fluid is black again, Doug at whitehead told me he'd trade to get me into something else and he still hasn't, my air bags don't stay on when driving the car, my steering wheel has a tilt, my alignment is way off, I have a wiring problem with the car, my car chugs and jerks me back and forth when shifting into another gear, I pay way to much for this car and it's not reliable, I feel lied to and mistreated by whitehead by all there staff, this problem needs to be fixed! I don't feel safe driving the car.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.