ComplaintsforLakeview Terrace
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Complaint Details
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Initial Complaint
08/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Our 88year old father has mild alzheimers and weve been living with him for 5 years . While we were at the store he fell and fractured his hip which caused him to be hospitalized then the hospital informed us we would need a place for him to go that he would be discharged on monday which gave us 3 days to find 1. Long story short we were going to use Lakeview terrace but Prestige worked with us and made it affordable. This is stressful time so at least knowing it's not going to be more than dads retirement helped relieve some of the stress. We gave Lakeview a ******* community deposit which now they are NOT refunding even though he never went there he never took possession of any room it cost them nothing but because we changed our minds they are keeping our 88 year old dads *******. we need that money to pay for his care not for them to make ******* for doing NOTHING. Companies need to know this is SO STRESSFUL already we dont need more. PLEASE HELP.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.