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Find a Location

Jaguar Land Rover Henderson has 1 locations, listed below.

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    Business ProfileforJaguar Land Rover Henderson

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/22/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    360 N Gibson Rd, Henderson, NV 89014-6702
    BBB File Opened:
    10/26/2021
    Years in Business:
    3
    Business Started:
    11/2/2020
    Business Started Locally:
    11/5/2020
    Business Incorporated:
    11/2/2020
    Accredited Since:
    12/22/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Kelso Gibson, LLC
    Contact Information

    Principal

    • Mr. Chuck Loubert, General Manager

    Customer Contact

    • Mr. Chuck Loubert, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My car which had no engine light during and after a delivery at ********** on ********************* broke down completely unable to start up with a normal jump start offered by a nice patron and his wife and shortly thereafter a Caucasian man *** and a man living in the street with him in a bus offered assistance with big steps towards my car opening my hood and stating he had handy man experience would go ahead and repair my car if he could, he looked in the components used a few tools and the car wouldnt start back up, I had my car checked at Puurfect Auto after an issue at Take 5 oil change where my car wouldnt start a few weeks prior and this was the last instance where my car wouldnt start: I had been told by a repair man at *********** to fix 7 things and 1 week later it died, I called 3 *** out and had a long conversation with *** who said along with the other man Land Rover may not be the optimal repair facility as well as a recommendation from the *** towing man to try his facility, I went ahead and had to towed to Land Rover Henderson, the repairs took 5 weeks with the recall at least, 1.5 for the recall and 4 almost 5.-6 weeks total to fix the components my warranty company could repair. *** repairs left my car with a check engine light. I had given my mom ******* number my repair advisor and she paid 1122. *** 100 was the deductible the recall was free and the 1022 was for the leaking components to the coolant system, he recommended 4 other major repairs my company wouldnt sponsor or finance. I got the car back with it wobbling after the control arms were mounted and the front system. *** car was misaligned the tires were under inflated and the suspension system seemed off. *** engine light would not go off and he warned my mother that the car would need to be replaced in 1000 miles. *** brakes which were replaced and resurfaced recently began making loud noises and the car would not steer as easily. I feel they added damage and did not repair the car.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Southern Nevada, Inc.

    BBB Reports On

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