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Find a Location

Nicklin Property Management & Investments Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNicklin Property Management & Investments Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/28/2020

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Full service residential property management:
    -Securing and screening tenants
    -Coordinating maintenance and repairs
    -Monthly statements and year end profit and loss reports
    -Periodic property evaluations
    -Full service HOA management

    Business Details

    Location of This Business
    375 N Stephanie St STE 911A, Henderson, NV 89014-8700
    BBB File Opened:
    1/26/1995
    Years in Business:
    37
    Business Started:
    6/20/1987
    Business Started Locally:
    4/12/1999
    Business Incorporated:
    7/18/1989
    Accredited Since:
    9/28/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Nicklin Property Management
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Additional Contact Information

    Fax Numbers

    • (702) 451-8117
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    As a tenant, Nicklin is probably the worst company you can rent with. Thier lack of communication with the Tenants and the lack of urgency on repairs, is beyond the pale. As I write this I hace been waiting ***** days to have a door fixed, and 48 days to have my refrigerator fixed. The door, is the only escape route from the master bedroom in case of emergency. I actually had to go and spend $300 for a freezer I really shouldn't need. The blame always seems to fall back on the home warranty company. I didn't sigh a contract with the home warranty, and I really don't care. It's their duty to see that these repairs are made.I suggested that I just pay for the repairs, and deduct it from the rent, and the property manager threatened me with eviction if I did that. Considering the tenant pays their salary, you'd think they'd be a bit more customer service oriented.Now I have never missed a rent payment, as they deduct it from my bank account. I pay for water, trash, AC filters and landscaping service, in addition to the rent, and keep the house in immaculate condition.Over the past 2 1/2 years, they have ignored maintenance problems for months, that eventually cause more problems, which still haven't been fixed. I don't write this on a whim, I have years of letters, emails and phone records to back this up. I eventually went to the property owner with all of these problems on 09/22/22 (she agreed and was going to cancel their agreement, and they threatened her with contract enforcement. When I was threatened with eviction, that was was crossing the Rubicon.The owner of this property is a wonderful person, she too is being held hostage by Nicklin.I would not rent a house from Nicklin, nor would I use their management services.***********************
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Taylor P

    1 star

    10/04/2021

    If I could give no stars I would. The first day I moved in the hot water tank was broken and I was without gas and hot water for 2 days in the winter. The "field agent" claimed he spent hours in the house prior to my arrival for the pre-inspection so how did he miss that. Trying to contact someone in the office was never successful I always had to send an email which could take up to day to get a response. Nicklin does not work with military members. If you are in the military look elsewhere. When I was notified of a short notice deployment they were no help it was a hassle every step of the way from the time I left to the time I got back. They do not keep their word I was charged for things I did not damage and money was deducted from my security deposit. The field agent who "took note" of the condition of everything in the house during the first inspection acted as if he didn't have any knowledge of the things that were wrong in the house when the final inspection was conducted. I was wrongfully charged for a washing machine that was intermittent and was never reimbursed, I had to wash my uniform at a laundromat. I stayed in the house for 10 months and constantly asked for a gate clicker and never received one. I am very displeased with their service and would not recommend them to anyone.

    Nicklin Property Management & Investments Inc. Response

    10/05/2021

    Hello and we are sorry to hear about your experience. Unfortunately, it is difficult to predict when an item will fail at the house, such as the hot water heater. Fortunately, we were able to get it replaced quickly and have service restored. We want to make sure that we clarify that we do honor relocation orders from the military. The lease agreement has a specific clause that provides for that. The move out process is a comparison of the move in report and move out condition. If there are items beyond wear and tear, as specified in the lease agreement, those may be deducted from the security deposit. Please contact our office at XXX-XXX-XXXX to discuss further and to rectify the matter. Thank you.

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