ComplaintsforSlim Chews
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Complaint Details
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Initial Complaint
03/27/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I agreed to purchase 3bottles with 2 free for *****. I was fraudulently bllled on my *********** card for $260 minus 90 which is $150, not the $60 I agreed to. Under no circumstances did I sign up for recurring charges!I have informed CapitalOne of the fraud and cancelled the card. The pictures are from my March statement.I want a full refund because of unauthorized charges and will be sending the Product back for a full refund because it does not work. I need info how to do this. This product is a scam. It does not work All efforts to reach them are set up to fail. Please help me.Initial Complaint
03/06/2023
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
Package was offered for ***** during an unauthorized transaction on my card; and my card got charged for ******; attempted to contact to cancel and request info on transaction. Was told that my card had been successfully charged ******. I advised it was unauthorized and asked to cancel. They refused to cancel, but informed me they would remove part of the charge leaving my card charged with *****. This was not even the case. According to my bank they made another charge for ***** instead of refunding. The operator was very vague with info; would not provide correct name or employee number and was laughing on the phone.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Henderson, NV 89015-5595
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.