At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- 2455 W Cheyenne Ave STE 120, North Las Vegas, NV 89032-4326
- BBB File Opened:
- 8/12/2013
- Years in Business:
- 13
- Business Started:
- 10/21/2010
- Business Started Locally:
- 7/24/2013
- Business Incorporated:
- 10/21/2010
- Accredited Since:
- 3/7/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 4
- Business Management
- Mr. Jonathan S. Magel, Owner
- Mrs. Tana Magel, General Manager
- Contact Information
Principal
- Mr. Jonathan S. Magel, Owner
Customer Contact
- Mr. Jonathan S. Magel, Owner
- Mrs. Tana Magel, General Manager
- Additional Contact Information
Fax Numbers
- (702) 577-2840Primary Fax
Email Addresses
- Primary
- (702) 577-2840
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Chop S
10/27/2023
![](https://m.bbb.org/prod/ProfileImages/2024/99805a24-f68a-401d-b450-e26f048ea0e7.jpg?tx=w_46)
Gold Medal Service Response
10/31/2023
Our technicians take pride in the work they do and we have many happy customers who would attest to that fact (check out our google reviews at 4.9 stars). Our technician made a warranted repair for which the customer only paid half. When the other repair was confirmed, we then offered a 37% discount on the additional repair. We also offered to undo the original repair that he didn't think was needed and agreed to provide a full refund. He declined both options. He explained repeatedly that he thought we should do the repairs and that he shouldn't have to pay for them. This is not a good customer working with a vendor in good faith. He simply wants everything for free or he won't be satisfied. Contractors beware of this customer, he will question everything on your invoice, talk you into circles and waste hours of your day until you can't hardly think straight. In the end he will simply dispute the charge on his CC and get the services for free anyway.
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