ComplaintsforMerit Ammo Shop
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The Transaction Took Pl., July 28th they have me use Zelle to save 15% I made the purchase and when it came time to ship it to me they wanted to charge me an additional $200 using Zelle again and they disguised it as shipping insurance and they won't ship me my merchandise until I give them the additional $200 which I refused to do so because that point I figured they were a scam. it should be noted that nowhere on their webpage does it state that you'll have to pay an additional $200 for shipping insurance .When I ask him to reimburse me for the purchase they refused to reimburse me the $408 that I spent and they are also refusing to ship me my purchase. I have since reported them to my banking institution and to my local law enforcement department.Initial Complaint
10/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Order was paid for on Oct. XX XXXX at 12:28pm via ***** sent to a Kateena ******** ******************* transaction #XXXXXXXXXXXXXXXXXXX $240.98. Arms&Ammo (armsandsammo.com) looks to be a scam. Placed an order for in stock small rifle primers. It's been almost two weeks and my order has not been delivered. Once the order was paid for, all contact stopped. Could not get a reply via their chat line or phone. They do have a contact page you can email them but no reply there either. No receipt was sent. Nothing showing I have placed and paid for an order. You have to pay via ****** ****** **** *** or with bitcoins. They do not accept any major credit cards, even though they show them on a previous page. They have no email address I can locate. I used ***** to send payment. But had to send payment to an individual. They have no business account with *****. I would like to get the small rifle primers or get my money back. Chat line conversations. Fri, Oct 15 at 10:44 AM armsandsammo Chat transcript Thanks for chatting with us! This is your chat history with armsandsammo - keep it for your archives. How did we do? 1/5 2/5 3/5 4/5 5/5 Terrible Poorly Okay Good Great Is the 210.00 for 4000 or per 1000 count. 4000 count sir james sent this Any ideal of the shipping cost to *** ******* *** $29.99 james sent this You have them in stock I hope? If so I'll place an order today. Yes sir we have them in stock james sent this I'm placing an order. How do I set up so I can log in. How do I pay with ****** You can download the ***** app on Play Store or ******** and have it set up so we can proceed. james sent this Can I pay with a ****** ****? Payment is via ****** **** **** ***** and Bitcoin james sent this Don't have time this morning. I'll try to sign up this afternoon. Ok sir Just placed an order for 4000 small rifle primers. Payment via ****** Just set ***** up, please let me know if there are any problems and let me know when the order has shipped. I have More info. if needed
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.