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Find a Location

Boca Park Animal Hospital has 1 locations, listed below.

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    Business ProfileforBoca Park Animal Hospital

    Animal Hospital

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1050 S Rampart Blvd, Las Vegas, NV 89145-8502
    BBB File Opened:
    6/21/2017
    Years in Business:
    11
    Business Started:
    12/10/2012
    Business Incorporated:
    12/10/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Animal Hospital at Boca Park, Inc.
    Contact Information

    Principal

    • Ms. Kim Harmon, Manager

    Customer Contact

    • Mr. John Ensign, President
    • Ms. Kim Harmon, Manager
    Additional Contact Information

    Fax Numbers

    • (702) 586-9822
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/28/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    The transaction took place on November 16, 2022. The amount of money paid was $100. The business was committed to providing me with a general checkup for my cat. The business directly mislead me into thinking that the $100 dollars were a deposit toward having an opening in their schedule for an appointment. They were not clear at all about how their deposit policy worked. On top of that, after spending roughly an hour giving them information to schedule an appointment, the receptionist did mention there would be a deposit until the very end of the conversation. The receptionist explained that the deposit meant if I missed an appointment, I could have it rescheduled with no problem since I made that initial deposit. I was directly misled by the receptionist explaining to me how the deposit works.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Izabela N

    1 star

    04/29/2024

    I boarded my dog with Boca Park Animal Hospital because when I called, they gave me a good price of $42 per night. I informed them that my dog is 80lb yellow Labrador and asked for a proper accommodation. I was told $42 per night and additional charges for medication administration and play time were not mentioned at that time. There came a surprise during pick up of my dog when it turned out that the charge for a suite where my dog was boarded is $68 per night plus $12 per medication administration plus $10 per daily for play time which I agreed to after I dropped my dog off. So, it came out to be total $90 per night which is very different from $42 per night. I requested to speak with a manager who said that she listened to the recording of my phone call and nobody told me that the boarding was $42 per night which is a lie! They don't have any recording of that conversation and tried to make a fool of me, make me look like I am a liar and I am confused or something and you should not treat your customers that way! If they did listen to the recording they would know that their representative told me that. I have a very responsible professional job and I am rarely confused! I called multiple animal hospitals in Las Vegas and chose the Boca Park animal hospital because I though they are competitive. At the end they turned out to be the most expensive. So be prepared when you board with them they will try to screw you over as much as possible and then pretend that you were confused or a liar! Just be aware! They may have gotten my money this time but I don't support dishonest businesses and will not do business with them again! You have been warned if you decide to do business with them!

    Local BBB

    BBB of Southern Nevada, Inc.

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