Business ProfileforDon's D.I. Auto & Truck Service

"Disappointing Experience at Don's D.I. Auto and Truck Service" I recently had my diesel truck serviced at Don's D.I. Auto and Truck Service, and unfortunately, I cannot recommend their services based on my experience. Here's why: Long Wait Time: I had to wait almost a week for my truck to be repaired. Despite their initial assurance of a timely repair, the delay was frustrating and inconvenient. Failure to Use Original Parts: The service center guaranteed the use of original parts for my diesel truck's repair, which was a significant factor in my decision to choose them. However, I later discovered that they didn't use original parts as promised, and this left me feeling deceived. Lack of Transparency: Throughout the repair process, there was a notable lack of transparency. I wasn't provided with clear updates or explanations for the delays or the deviation from the use of original parts. Ineffective Communication: Communication with the staff was often unresponsive, and I found it challenging to get updates or answers to my questions, which only added to my frustration. Inadequate Repairs: To make matters worse, after the prolonged wait and the use of non-original parts, my truck still experienced issues, indicating that the repair may not have been completed effectively. I'm very disapointed I will be sicking Legal advice