ComplaintsforChaparros Auto Sales
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Complaint Details
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Initial Complaint
04/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
12/22 the vehicle was purchased 12/30 check engine came on 01/30 transmisin was stuck it would not go into gear left me stranded called a mechanic to come and get it 4/15 transmission completely dead car no longer changing gears, or speed Contacted the male owner and he did not respond, I contacted the female owner **** before coming here and she ignored the message as well and did not respond.Customer response
04/22/2024
My name is ********************* is my name.Customer response
04/22/2024
The dealer ship passed the smog on the car without even telling me. The check engine light came on about 4-5 days after the car was paid for.
Now I know why they passed the smog because you cannot sell a car with a check engine light on and you cannot sell a car that does not pass smog.
I have texts to the owner notifying the light came on.
Customer response
04/22/2024
If they do not fix the car - we will file a complaint with the DMV
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.