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Find a Location

Buggy Car Rental Las Vegas has 1 locations, listed below.

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    Business ProfileforBuggy Car Rental Las Vegas

    Car Rental

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2580 S Eastern Ave, Las Vegas, NV 89169
    BBB File Opened:
    6/6/2023
    Business Management
    • Mx. Business Owner, Manager
    Contact Information

    Principal

    • Mx. Business Owner, Manager

    Customer Contact

    • Mx. Business Owner, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    My name is ************************* I have been renting out a car with buggy car rental in ******* ******* for like two months now. So on the June 7 2023 they disarmed the car because I could not make a full payment. So i called to see if I can get a payment arrangement and they denied me. So I told them they can come pick the car ** I will leave the keys in the car at the . They agreed to the transaction and I left the keys underneath the mat parked at the 7 eleven . So 20 days pass I get an attempted charge of $1000 dollars on my card . So I called Buggy Car Rental and asked why i am being charged and let them know I do not have the car in my possession. It no reason why you guys are still charging me. They continue to say on the phone I have missed three payments. I informed the guy on the phone I do not have the car and told him when I told them to come pick it up and he says the charging will stop when I pay. At this point I am outraged because am not paying for a car I do not have. He also hung ** in my face. So I called back in a couple of days and explain the situation and the person on my phone also hung ** in my face. So I tried to get in touch with the buggy rental in ***** because it said it corporate office and someone called me I told them the situation and they also hung up on me. They are currently still charging my card every week and now the amount has reached **** dollars. No one is resolving my issue. So I decided to contact better business bureau so I can get resolution. Thank you
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Mrs. Felicia P

    1 star

    02/03/2024

    This is the worst car rental service I have ever experienced in my life. I wouldn’t suggest anyone to rent from this business! They don’t tell you that on the first day the payment is due they start harassing you for the payment and they will also wait until you are moving in the vehicle away from your house to disable the vehicle leaving you stranded. I was an hr away from home working so that I could pay them the rest of the weekly amount when they disabled the vehicle. Again they definitely don’t tell you this when you go to pick up the vehicle and you’re signing all these documents on your phone not knowing any of this stuff will happen until it’s too late. The blessing is I had money to spend on an **** to get home and was approved for a brand new Nissan! I’m also going to report this to my bank and have them reverse the money I pd.

    Local BBB

    BBB of Southern Nevada, Inc.

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