Customer ReviewsforRapidVisa, Inc.

Rapid Visa was a very professional and thorough service they not only help me achieve my goals and aim but I appreciate their sincereness and dedication thank you rapid Visa

Thank you! It was our pleasure to help you achieve your goals, and we truly appreciate your recognition of our sincerity and dedication. If you need any further assistance, please don’t hesitate to reach out.

Great company. There to help you till the end. Will make sure you are finished with your journey happy and satisfied. Have used them for 8 years. Never a problem

Thank you so much for your wonderful feedback! We're very happy that you've been with us for 8 years and that your experience has consistently been positive. We're grateful for your trust and loyalty. Here's to many more years of happy collaborations!

I’m currently using them. I wouldn’t recommend them to no one. Not up to date of these issues. Hard to deal with and or work with. Don’t take clients behalf first or provide the best service. Telephone staff is rude and disrespectful about your concerns and don’t address all your needs. Hard to talk to supervisor or get answers on issues that arise. Again I don’t recommend this company for many reasons and I can go on. Extra service are worthless. File on your own it’s not too scary. Worst you may have to be called in on these matters but you may have to anyway even with there services. Try another company

Hello Rich, 

Thank you for sharing your feedback with us. Please accept my sincere apologies for any inconvenience you have experienced. 

Our team has been diligently working to assist you and address your concerns. We have made several attempts to reach out to you and request certain documentation to complete your application efficiently. Our intention is not to make things difficult but rather to ensure that we provide the best possible service and help you achieve the best outcome for your petition.

Upon reviewing your application, I noticed that it is still in progress. To expedite the process and provide you with the assistance you need, we kindly request your prompt cooperation in providing the required documents. Your collaboration will significantly contribute to a smoother and faster resolution.

Please inform us of any additional assistance you may need so that we can address these matters further. We are here to help and are glad to assist you so you can get the service you deserve. 

Thank you for your understanding and cooperation.

All the best,
Denise 
RapidVisa

I think they are dragging there feet and keep prolonging the process .

Hello, Paul,
We appreciate the feedback and acknowledge that immigration is a time-sensitive concern. Although we cannot change USCIS processing times, we can enhance how we inform customers of the movement (or lack of change) in these government timeframes.You may check the official times here: ****************************************. As context, government processing times tend to shift every month and are influenced by factors such as how many applications USCIS receives and the complexity of cases. Unfortunately, these factors are outside of our control. Rest assured, we're doing our best to assist. Feel free to reach out if you have specific questions or need assistance. Your patience is appreciated.

SCAM! DO NOT HIRE THIS COMPANY!!! I wish I had read the reviews before spending over $500 with them. I paid for the premium service so they can help me with my Removal of Conditions paperwork. Everything was normal until I got a rejection notice from the government because RAPID VISA FORGOT to send the check I have provided for them to send with the package. Thanks to this "mistake" I am out of status, and it took them over a month to send the package from the moment they had all the information printed at the beginning of the process. They refused to give me a full refund and only gave me a refund on the "premium" fee. When I asked for a refund they send me a page that has their disclaimer "ON AN “AS IS” AND “AS AVAILABLE” BASIS. RapidVisa MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE SITE, SERVICES, OR INFORMATION, CONTENT, OR MATERIALS OFFERED ON THE SITE OR THROUGH THE SERVICES. We make no promises about the website or services we provide, and do not guarantee that our services are right for you. You are responsible for determining whether or not you should use our website or services. If you do use our website or services, you do so at your own risk. " They are a "do it at your own risk" company that WILL NOT HELP YOU in something as delicate as your legal status.

Thank you for sharing your concerns with us. I sincerely apologize for the challenges you've faced during your Removal of Conditions process with RapidVisa. Your feedback is crucial, and I understand the impact this has had on your status.

I want to assure you that we take your feedback seriously and are committed to addressing your concerns. I'm truly sorry to hear about the omission of your check. This is certainly not the level of service we aim to provide, and I want to assure you that we take this matter seriously. We are actively reviewing your case and working on improving our processes in the future.

Regarding the refund, I understand your disappointment. While we can't change the past, we have processed a refund for the premium fee as an acknowledgment of the service lapse.

I'd like to clarify our disclaimer. While we provide services with care, the dynamic nature of immigration processes makes it challenging to guarantee specific outcomes. Nevertheless, we are dedicated to assisting you to the best of our ability within the legal framework.
Your satisfaction is our priority, and we are open to discussing any additional steps or concerns you may have. 

If you have further questions or would like to discuss this matter in more detail, please don't hesitate to reach out directly at [email protected].
We appreciate you bringing these concerns to our attention, and we are committed to working toward a resolution that meets your satisfaction.

Denise of RapidVisa

This was my last email to RV. "dear.. I seeked transparency and when you mentioned over the phone that I cannot petition for my husband I was confused. I have done more than enough research and knew I could petition for my husband. I was willing to invest but your focus remained on me making my payment first before I could get my questions answered. We decided to move forward with a well known lawyer in the country and we have already submitted our petition with expedited documentation. With time I realized that Rapid visa does what I could do on my own and what I wanted was to understand the entire process. I could not do that with a rapid visa since you only submit our documentation and do not actually represent us (like someone who files taxes as a third party) . I was not willing to risk a single mistake on our petition being how sensitive this whole matter is. I was also not okay with the reviews I viewed online from MANY sources and decided the safest route for my family and I was to invest in the proper firm and individuals who could represent us the entire way and carry the license to handle all situations. I appreciate you reaching out and remaining consistent, but I have moved forward with trusted sources and wish to no longer receive any communications for Rapid Visa. Thank you and have a great day" PLEASE UNDERSTAND RV IS NOT RESPONSIBLE FOR ANY MISTAKES, THEY ONLY DO DOCUMENTATION LIKE THOSE WHO FILE YOUR TAXES AND BACK THEMSELVES BY A CORPORATE. WORKING WITH USCIS IS VERY SENSITIVE AND THE SMALLEST THINGS CAN AFFECT YOUR PETITION AND SET YOU BACK YEARS AND POSSIBLE DENIAL. THEY ARE NOT TRASPARENT & THOUGH IT WAY SEEM DIFFICULT, THE BEST THINGTO DO IS GO WITH A FIRM OR LAWYER THAT IS WILLING TO GUIDE YOU & BE WITH YOU THE ENTIRE WAY. RAPID VISA DOES NOT DO THIS & DOES NOT PROVIDE THE TRANSPARENCY THOSE PETITIONING FOR THEIR DOCUMENTS IN THE U.S. REALLY NEED. THEY NEED GUIDANCE TO UNDERSTAND THEIR RIGHTS! DO YOUR RESEARCH ALWAYS.

We appreciate your time in describing these challenging concerns. You've brought to our attention a gap where it's unclear to our customer what the next step is when completing the initial questionnaire. We see you completed about 30% of that process so unfortunately it was not possible for us to understand your eligibility for a specific immigration path. However, that should have been clearer to you in our process. We will surely improve that issue soon, as it feels terrible not to know what's coming up next.