Customer ReviewsforAbsolute Dental Management, LLC

Absolutely the worst dentist in my 50 plus years in Vegas. I can not belive the blatant fraud in my opinion that the front office and billing department get away with The double talk and lies right to your face are unbelievable in 2024. Front office blames the Doctor. The Doctor blames the company and the Company doesn't even return your half dozen messages. Instead you get some call center that I could barely understand. They have zero authority to fix anything. So that's a waste of time anyways. Please Please Please don't go here. You will regret it!! I did Just my single father's Opinion

Since this Feb. our family have been going to the Absolute Dental clinic near 215 / 3B, zip code 89012, and we received more mental disturb than the actual service. Their website specifies they take both MetLife and Aetna; However, when my husband showed them his Aetna insurance, they said they need to use my MetLife insurance only with very unclear explanation. After they ran my insurance coverage and we paid our co-pay and got the service, weeks later, we got claim detail letters from my insurance, which indicates we owe the dentist $400+ ! The clinic at Henderson 89012 we went to only works on Monday and Friday, and the bill with the amount $400+ was sent from 8370 W Cheyenne Ave Ste. 103, Las Vegas, 89129. We went to the clinic at Henderson to clarify the charge, and they have no idea and asked us to talk to some manager, who, obviously is not available. We don't understand, how can a dental management like Absolute Dental able to keep their customers, for such messy financial system.

AVOID ALL ABSOLUTE DENTAL OFFICES !!!!! On 04/27/2024 I went to Absolute Dental for the first time. They did all the x-rays and then consulted with me what needed to be done. I was told that I needed a deep cleaning (no cleaning was done on the day I went in) , 2 crowns, and a few cavities . Upon checking out I was advised that all that I need to get done will not be covered by my insurance company. On 04/29/24 I spoke with my insurance company and found out that a deep cleaning is only needed if you have gum disease (of which I don't have) and that the crowns and cavities were covered by my insurance. I was asked if a general cleaning was done at the time of my appointment and I advised her that I didn't get one. So today 05/13/2024 I called a different Absolute Dental to see if I could schedule a general cleaning. I was advised that I could either go back to the same office that I went to on 04/27/24 or I could go to another office but I will have to get a whole new set of x-rays done and will be charged for the it. I asked why cant they get my dental records from the other office and I was told that each office does their procedures different. I told her never mind I will never come back to Absolute Dental again because you folks are just a rip off.

I'm sorry to share my experience regarding my recent appointment. Dr. Patel was great, but unfortunately, there was an issue with the insurance pre-authorization process. The staff member responsible seemed unsure about submitting the necessary paperwork. Despite Medicaid's coverage guidelines and confirmation from HPN, they insisted I pay $5,000 upfront for implants instead of following the proper procedure. As a result, my appointment was unproductive and frustrating.

SCAMMERS! This is worst dental experience I've ever had. On my first visit they told me I needed several fillings, but they really covered by my insurance. They provided me a printout to show my insurance would cover everything. I had 4 separate appointments. I late received a bill and my insurance stated the first dentist they sent me to was not covered under my insurance. Why would a dental office allow a provider to perform services not covered under my insurance after telling me everything was covered? I've called the office and asked to speak with the office manager several times. Now that Bill is $500 more and they're stating because my insurance didn't cover the services. They are scammers!

Absolute Dental Will milk every dollar of your insurance before they address the problem you came in with. Also, I went in for dentures and they have ruined my gums. Horrible.

Don't go to Absolute Dental! They have misleading advertising claiming they offer a teeth cleaning for $70. They will gladly take your $70 at the door but you will also receive a $45 dollar bill a few weeks later. Their work is nothing special either. Take your dental needs elsewhere, this is not how you conduct business, you need to be upfront about pricing. The money is whatever, it is the principal of getting double billed after the fact all the while you advertise a price all over your website.

They r disorganized. They will lie about scheduling. One dentist ghosted. They do not always answer the phone. I have been to four different offices: Charleston, Decatur x2, and Blue Diamond. I have had to formally complain with my insurance company before they treated me at least professionally. I have one more appointment with them n I will never ever work with them again. Plus never ever is too soon. I would not recommend them to a cobra. No wonder they do not belong to the BBB cause they give rachet, non professional and snake dung service. My point avoid them. I didn't know any better. I would not recommend them to the devil

This place is terrible they told me I needed to get three more crowns on my teeth and root canal ?? which is gonna cost me well over 3,000 and that’s including my benefits and my dental benefits are gonna run out soon as well. This is shameful the women told me you shouldn’t skip out on your treatment acting like she’s my friend heck no your not paying this stuff I am this business is terrible. And nobody is talking about it. They know that you don’t have the money so they are quick to put on credit card payments. I’m not gonna let you guys mess up my credit I got other stuff to pay for. We are in a bad recession right now we all other expensive stuff to pay for. Extremely high dental bills should not be one of them. Do not waste your money on this place they are scamming people out of their hard earned money.

I had an appointment for tomorrow morning and they called an said I was cancelled for not answering my phone to confirm…I didn’t answer because Iam in a lot of pain an in bed so I don’t feel that way as right I fee like they pick an choose who they want to see an the fact that I have Medicaid is a reason so now I don’t know what to do n I am in lot of pain I don’t recommend them at all