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Find a Location

Art Houz Theaters has 1 locations, listed below.

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    Business ProfileforArt Houz Theaters

    Event Center
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/13/2023

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    814 S 3rd St, Las Vegas, NV 89101
    BBB File Opened:
    1/12/2023
    Years in Business:
    4
    Business Started:
    4/15/2020
    Business Incorporated:
    4/15/2020
    Accredited Since:
    1/13/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Building Block Entertainment LLC

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/24/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    I purchased 3 gift cards for $150 each on July 6th , 2023 on **********************************************. (order numbers **************, ************** and **************.) I gifted them and when one of the person tried using them, she was told she could not use the gift cards for food purchases in the theater, only for the movie ticket payment. The theater website does not mention this limitation when purchasing their gift cards in their website. Normally other theaters, e.g. **** IPIC, CMX, all allow their gift cards to be used for food purchase as well as ticket purchase. Why would Art **** be different and not say that expressly on their website. I purchased them under the assumption that the $150 could be used for tickets and food. I have emailed the theater 3 times, contacted them via the chat feature on their website and called on the phone 2 times where I finally got to speak to someone who told me she didn't know how it works and was escalating it to her superior so they could contact me. I never have received an email or a call. So at this point I'm bringing to your attention hoping you can help me resolve this and obtain a refund since their sale was misleading when they don't provide the limitations on the purchase.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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