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ComplaintsforTrooper Train
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/13/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Back on March 30th I received a charge of $86.61 and I never bought this and would like a refund for that, never even heard of this but I want my money backBusiness response
06/16/2022
Business Response /* (1000, 8, 2022/05/02) */ We have canceled the customers account and refunded all monies. He has been removed from all future promotions. Regards, Customer CareInitial Complaint
11/08/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Yeah I was charged $86.61 ,on Nov 3 2020. I did not authorize this. I do not not know what this for or what the **** this company even is. Who knows how many times they've charged me this prior to my acknowledge. I will find out I will go over my statements and I demand refunds to my account for any and all charges by this whack company. I will seek legal help if all charges are not refunded to me in a timely manner. I need a detailed explanation of each and every charge ive received from this company. I need to know the ip address and where this was being approved fromBusiness response
06/16/2022
Business Response /* (1000, 8, 2021/11/29) */ Superior Customer Services Nov 25, 2021, 11:20 AM (4 days ago) to Better This account has been canceled and refunded. We have removed the customer from future promotions. Regards, Ann R**** Senior Customer Service Manager
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.