ComplaintsforAce Fire Systems, LLC
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Complaint Details
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Initial Complaint
01/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
They have for the last 10 years c9ntinued to call me to alert me of a former employer, who has taken my number off their contact list, for fire alarm issues. They wake me up constantly ruining my physical and mental health. I am certain my ex employer has taken me off because I was there when they called.I have blocked the main number but have been getting calls from them multiple times a day from other numbers. 10 years is far too long to deal with this kind d of harassment and if it doesn't stop my mental health us slipping due to lack of sleep, I can't be held responsible for what I do. Please make it stop. I'll upload a screen of today's two calls. One blocked and one got through because a different numberBusiness response
01/11/2023
****,
I am sorry your previous employer did not take you off of the call list over 10 years ago. If Ace Fire is the dealer for that account we can get it taken care of right away. Can you please provide me with the address of the business that you worked at along with your phone number so I can make sure it is not listed under another name as well.
Thank you.
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Customer response
01/11/2023
Better Business Bureau:
I have emailed them, and attached a copy of the email here with the info requested to complete this. I accept their answer so long as they follow through with actually removing my number from the call list.
Sincerely,
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.