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ComplaintsforThe Westin Las Vegas Hotel & Spa
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Complaint Details
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Initial Complaint
11/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I stayed at the Westin Las Vegas from October 20, 2023 through October 22, 2023. Steam from the shower (there were 3 of us in the room) triggered a smoke sensor in the room. This false reading triggered a charge from the hotel for $350.00 even though no smoking occurred in the room. I would like this unwarranted charge credited back to me.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.