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            Business ProfileWynn Las Vegas

            Hotels

            Contact Information

            3131 Las Vegas Blvd S

            Las Vegas, NV 89109-1967

            Get Directions
            Visit Website
            Email this Business
            (702) 770-7000

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            22 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            3131 Las Vegas Blvd S, Las Vegas, NV 89109-1967
            Email this Business
            BBB File Opened:
            2/9/2006
            Years in Business:
            23
            Business Started:
            4/17/2001
            Business Started Locally:
            4/22/2005
            Business Incorporated:
            4/17/2001
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Wynn Las Vegas, LLC
            Additional Contact Information

            Fax Numbers

            • (702) 770-1339
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Shop smart when booking a hotel room

            Customer Complaints

            22 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/18/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On June 16, 2024 I was at the terrace point cafe in the **** and left a hat on my seat when I was eating breakfast and it was something that meant something to me. I call that day 30 minutes after I left and the employee told me they will keep the hat until 3 or send the hat to the loss and found departament. That night I went and they told me they didnt receive anything. The next day on June 17, 2024 I call the Terrace point cafe and they said they sent the hat to the loss and found department. I call the department and they didnt receive anything. I was expecting to feel safe with my belongings in the **** La Vegas and now I got back to my country feeling a bad experience for this service. That ruin my stay and experience in the **************. I know it just a hat but it meant something to me. For 2 days straights nobody didnt help my need and it very dissapointing in the service and hostile of your employees. I hope nobody left something on the hotel because it will not be founded like my stuff.
            Read More
            Read 21 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Edwin A

            09/18/2023

            So UNBELIEVABLE situation happened. My girlfriend and I checked in and went to restaurant downstairs. I simply forgot my wallet in my car and decided to run to it and get it while my gf was getting food. So I thought it’s gonna take a min so I left my phone and key with her. I asked TWO diff EMPLOYEES of the hotel how to get to the lot . So as THEY directed me I found it but wrong one. It was designated area for security only BUT they didn’t not have a sign saying so nor kind of restriction chain or anything like lockers so I entered there cause I saw people hopping they would direct me to my car INSTEAD I got detained and handcuffed and illegally searched in super very RUDE manner without giving any explanations. They said I transpassed the area. I asked them a definition of it they weren’t able to give it cause they are uneducated. Not judging anyone but I asked nicely if all this could be cleared and instead I was escorted with 10 people including 2 police officers as a criminal FINALLY to my car where I showed them my Driver license but I was forded to leave without my belongings. I had no phone so for hours I was begging people to call my gf and finally I got everything back . So yeah I got no apologies nothing and still in motel now . Paying so much money with refund Nothing . Terrible .
            Read 3 More Customer Reviews

            Local BBB

            BBB of Southern Nevada, Inc.

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