Business ProfileforNCH

I used ************ as recommended by my course provider, Tradeway to help setup my LLC for my trading journey. I paid them $1300 for the Premier LLC package to help facilitate this process. This includes:A welcome call Filing of EIN Receive LLC documents Walk-through sessions Call with my business specialist It was also mentioned in my initial call that *** will be available to support and to answer any questions I may have and this is where I have an issue with the company. I am very new to this thing and I trusted *** to be reachable and available and to provide the proper guidance. However, after I did not proceed to submit a foreign filing for my LLC since I wouldn't be using it yet. It became extremely hard to reach anyone at the business. ************************************* is my Executive Corporate Analyst. I usually contact him via email and it would take a couple of follow *** to receive a response. I also work with *****'s assistant, *************************** whom I left several voicemails and emails to no avail. I even scheduled a penciled appointment with ***** only for it to be canceled a few days before. The only time I was able to reach them is when I contacted their general customer service number. When I spoke to Jazzmen, she barely gave me information that I needed particularly regarding reporting my LLC to FinCEN. When I asked where or how to file a report, she said to "just ****** it". It's disappointing that I spent my hard earned money only to deal with people who probably do not want to work with me. It's as-if I am being discriminated now after I declined to pursue foreign filing.